Login Faild: Website Auth Setup Incorrect – Contact Admin – JWT Plugin Inactive

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM Marketplace – REST API › Login Faild: Website Auth Setup Incorrect – Contact Admin – JWT Plugin Inactive

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Viewing 8 reply threads
  • Author
    Posts
    • February 6, 2020 at 2:09 pm #105738
      MONTASIR AHMED
      Participant

      Hi,

      Please note that I wasn’t able to login to the store manager mobile app despite following below steps:

      1- Already installed and activated WCFM – WooCommerce Frontend Manager, WCFM – WooCommerce Frontend Manager – Ultimate, WCFM – WooCommerce Multivendor Marketplace, WCFM – WooCommerce Multivendor Marketplace – REST API, and JWT Authentication for WP-API.

      2- I configured .htaccess file and wp-config.php according to https://docs.wclovers.com/wcfm-app/

      3- Downloaded and Installed WCFM Seller Mobile App on android.

      4- Tried to login as vendor. But not succeed, and got error showing “Website Auth Setup Incorrect – Contact Admin – JWT Plugin Inactive”.

      Kindly assist!

      Best Regards,

    • February 6, 2020 at 2:39 pm #105748
      MONTASIR AHMED
      Participant

      please see attached screenshot for the JWT API, It showing “Untested with your version of WordPress”
      my WordPress version is latest one ()

      Also I checked site health and found the following errors:

      (Site Health Status

      The site health check shows critical information about your WordPress configuration and items that require your attention.
      2 critical issues

      The REST API is one way WordPress, and other applications, communicate with the server. One example is the block editor screen, which relies on this to display, and save, your posts and pages.
      1- The REST API encountered an error:
      The REST API request failed due to an error.
      ERROR: [] cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received

      2- Your site couldn’t complete a loopback request:
      Loopback requests are used to run scheduled events, and are also used by the built-in editors for themes and plugins to verify code stability.

      The loopback request to your site failed, this means features relying on them are not currently working as expected.
      ERROR: [] cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received.)

      any help please!

      Best Regards,

      Attachments:
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    • February 10, 2020 at 12:47 pm #106378
      Sayan Naskar
      Keymaster

      Hello,
      I will like to mention that this is a third-party plugin and is the most used JWT auth plugin for WordPress REST API. We have already sent the author an email to test the plugin for the latest version of WordPress. We will update you ones we get back from them.

      But the issues you have mentioned looks like some issues with the CURL request in your server. It will great if you can check with the server admin that the CURL in your server is enabled or not and it is working correctly or not. As you are getting Operation timed out error and 0 bytes transferred I guess CURL is not enabled in the server.

      Thank You.

    • April 25, 2020 at 7:40 pm #122942
      kemokamagate
      Participant

      Hello I have this same problem can you help me too
      thank you.

    • April 27, 2020 at 11:19 am #123553
      Sayan Naskar
      Keymaster

      @kemokamagate
      What is the error yoiu are getting?

    • April 27, 2020 at 1:11 pm #123586
      kemokamagate
      Participant

      login faluire contact admin-probable cause incorrect url

    • April 27, 2020 at 7:34 pm #123744
      Kay
      Participant

      Same here, I have gave admin access and sent seller login as requested and no update since then.

    • May 10, 2020 at 7:42 pm #129243
      Manal Belrhazi
      Participant
      This reply has been marked as private.
    • May 12, 2020 at 11:59 am #129902
      Sayan Naskar
      Keymaster

      Hello,
      Please follow all the steps mentioned in the documentation https://docs.wclovers.com/wcfm-app/
      Looking at the error message you are getting it seems you have not activated the JWT Auth plugin as mentioned in the documentation.

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