Invalid Vendor: You don\'t have permission to access this page.

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › Product Vendors › Invalid Vendor: You don\'t have permission to access this page.

Viewing 10 reply threads
  • Author
    Posts
    • April 19, 2019 at 12:15 am #58550
      MtDW
      Guest

      I’ve just installed your frontend manager. I’ve had WooCommerce Product Vendors for some time. When I try to view a vendor (example domain-dot-com/store-manager/vendors-manage/3257/) I get the following error message:

      Invalid Vendor: You don’t have permission to access this page. Please contact your Store Admin for assistance.

      Please advise.

    • April 19, 2019 at 7:54 pm #58675
      WCFM Forum
      Keymaster

      HI,

      I think, it’s a disabled vendor, so Please “Enable” this vendor from WCFM Admin dashboard -> Vendors listing – https://ibb.co/xDtHyLJ

      Thank you

    • April 19, 2019 at 8:08 pm #58677
      MtDW
      Guest

      I don’t think that’s it. They all seem to be enabled. https://ibb.co/C2CVkpd

    • April 19, 2019 at 8:16 pm #58679
      WCFM Forum
      Keymaster

      OK. Do you have created this vendor user using some other multi-vendor plugin previously and now you are using another multi-vendor plugin?

      Thank You

    • April 25, 2019 at 9:02 pm #59459
      Melinda
      Guest

      Hi, I am also getting the same error. For me, yes, I was using another multi-vendor plugin, WCMP. I want to switch over because WCFM has so many more features so I’m testing WCFM in a staging site. I’m getting INVALID VENDOR error and don’t know how to fix it. Thanks for any help you can offer.

    • April 26, 2019 at 1:03 am #59473
      MtDW
      Guest

      I created and still manage my vendors with WooCommerce Vendors.

    • April 27, 2019 at 8:55 am #59638
      WCFM Forum
      Keymaster

      Hi,

      I’m getting INVALID VENDOR error and don’t know how to fix it

      – Do you have copied other site’s database and try to access vendor user which was previously created using “WCMp”?

      If so, then you may get this message.

      When you are switching from other some multi-vendor plugin then migration is very important – https://wordpress.org/plugins/wc-multivendor-marketplace-migration/

      Or, create a fresh new vendor user.

      Important – vendor user role should be “Store Vendor”, don’t confuse with previous multi-vendor plugin’s user role!

      Thank You

    • April 30, 2019 at 12:40 am #60029
      MtDW
      Guest

      @WCfM, was that response for Melinda or me? You quoted Melinda but this is my support request. I’m still waiting for help.

    • May 1, 2019 at 3:04 pm #60227
      WCFM Forum
      Keymaster

      Hi,

      Actually it was for both of you and in general for all who previously using some other multi-vendor plugin.

      Thank You

    • May 1, 2019 at 10:16 pm #60282
      MtDW
      Guest

      I’m sorry. I don’t understand your response from 27, April. I’m just going to uninstall. Thanks anyway.

    • May 3, 2019 at 10:39 am #60481
      WCFM Forum
      Keymaster

      Well, I just ask you to migrate your old vendors with WCFM Marketplace, or create new vendor user with “Store Vendor” user role to test.

      Anyway, it’s your choice.

      Thank You

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