Google Sync

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Appointment › Google Sync

Viewing 11 reply threads
  • Author
    Posts
    • June 4, 2019 at 12:45 pm #65868
      sdel_nevo
      Participant

      Hi Guys

      getting this error in Woocommerce logs

      06-04-2019 @ 13:18:19 – Error while making Google Calendar request for https://www.googleapis.com/calendar/v3/calendars//events: array (
      ‘code’ => 404,
      ‘message’ => ‘Not Found’,
      )
      06-04-2019 @ 13:18:19 – Synced appointment #55012 with Google Calendar:
      06-04-2019 @ 13:18:19 – Error while making Google Calendar request for https://www.googleapis.com/calendar/v3/calendars//events: array (
      ‘code’ => 404,
      ‘message’ => ‘Not Found’,
      )
      06-04-2019 @ 13:18:19 – Synced appointment #55012 with Google Calendar:
      06-04-2019 @ 13:18:58 – Synced appointment #55012 with Google Calendar: s******d@gmail.com

      when purchasing appointment based products

      the appointment is created in the appointments calendar and also in google calendar and there are no CSS issues at all

      however, the sync only appears 1-way store to google

      no calendar entries already in the google calendar are synced into the site’s calendar

      sync preference is set to “Two way – between Store and Google” in both the vendor’s store manager and also woocommerce – settings appointments

      The site is running WooCommerce Appointments Version 4.5.2

      Steve

    • June 5, 2019 at 5:26 pm #66026
      WCFM Forum
      Keymaster

      HI,

      the appointment is created in the appointments calendar and also in google calendar and there are no CSS issues at all

      however, the sync only appears 1-way store to google

      no calendar entries already in the google calendar are synced into the site’s calendar

      – These two lines are conflicting, I am getting this clearly.

      Is this creating Appointment at Google calendar or not!

      Vendor calendar and site admin calendar?

      Thank You

    • June 5, 2019 at 9:30 pm #66133
      sdel_nevo
      Participant

      Hi

      The appointment is created in the WC appointments calendar and this is synced into google calendar no other issues are visible on the system with the calendar layouts etc

      But

      Any calendar entry in the google calendar are not getting imported into the WC appointments calendar in the site

      For example

      If I create a calendar entry in my google calendar for a meeting for example this is not getting synced into the WC appointments calendar

      I’m guessing that’s what the error means

      so two way syncing does not appear to work

      Hope this make sense

      Steve

    • June 12, 2019 at 1:33 pm #67199
      sdel_nevo
      Participant

      Hi guys

      if I make an appointment in google calendar, this appointment is not imported into the WC appointments calendar

      but

      when I make an appointment with WC appointments these are being synced to google

      it appears that the syncing does not import appointments from Google even though two way syncing is setup

      Steve

    • June 13, 2019 at 7:51 pm #67457
      WCFM Forum
      Keymaster

      Hi,

      if I make an appointment in google calendar, this appointment is not imported into the WC appointments calendar

      – Does WC Appointments support this, kindly confirm once from that plugin’s support.

      Thank You

      • August 11, 2019 at 10:35 am #76130
        me
        Participant

        Any updates on this?
        Please don’t ignore this, it’s a major issue and it could easily be fixed.
        I can see in the logs that syncing actually works fine, but WCFM ignores the created availability rules if it’s a single vendor with no staff.
        If you say we need to buy the groups & staff addon for this to work, that’s fine with me, I’m happy to buy it, but 2-way-sync has to work for single vendors as well.

        • August 12, 2019 at 10:28 am #76246
          WCFM Forum
          Keymaster

          Hi,

          I can see in the logs that syncing actually works fine, but WCFM ignores the created availability rules if it’s a single vendor with no staff.

          – WC Appointment does not support availability for vendor user role. Staff is essential for the purpose.

          You may add “Staff” role to vendor users for the purpose.

          Thank You

          • August 12, 2019 at 5:37 pm #76289
            me
            Participant

            Thanks! I managed to solve it after adding the staff role to vendors.
            You were right, this is an issue with the WC Appointments plugin.
            Thanks again for your help.

    • June 13, 2019 at 8:14 pm #67467
      sdel_nevo
      Participant

      Hi guys

      This is taken from the plugins homepage

      2-way Google Calendar sync
      Synchronization works both ways. Events from your Google calendar will be automatically synced with your site and vice-versa. Staff can also sync 2-ways to their own Google calendar with their appointments only.

      I have also asked the question in there support forums

      Steve

    • June 17, 2019 at 10:50 am #68050
      me
      Participant

      I have the same issue. Checked with plugin support, it seems to only come up when using it with WCFM.
      Plugin supports 2 way sync, but it only works as 1 way sync with WCFM.
      Plugin developers claim it would work if vendors had staff user roles as well.
      Which would make a lot of sense anyway, since a staffless vendor is a one-man staff.
      Opening a separate thread.

    • June 17, 2019 at 11:05 am #68054
      sdel_nevo
      Participant

      Hi

      yes they told me that this morning also, but as far as I can see, you cant be a shop vendor and a staff member at the same time
      this will make two-way sync useless for stores that don’t have staff or indeed need to enter them, which I’m guessing would be a very large proportion of sellers

      I have asked the plugin devs if they can come up with a solution to this, fingers crossed they can, as otherwise, the plugin (WC appointments) is no use at all

      I wish they had documented that somewhere before I purchased, as I would have looked for a different solution if I had known

      Steve

    • June 27, 2019 at 10:16 am #69988
      sdel_nevo
      Participant

      Hi Guys

      have you been able to look into the two-way sync issue

      it appears the problem is as June suggests Plugin developers claim it would work if vendors had staff user roles as well

      as it stands this plugin is not usable for us as 99% of our vendors do not have staff, and as such calendar sync (two -ways) will not work

      Steve

    • June 28, 2019 at 6:46 am #70089
      sdel_nevo
      Participant

      Hi

      I have had a reply back from the WC Appointment devs

      They have said that I need to ask if you will resolve this issue,

      I feel stuck in the middle now to be honest, currently the appointment system two way sync only works for staff members, for vendors one way only works. The problem is that there Are hundreds of thousands of small businesses here in the UK That do not employ anyone so for them this plugin is useless.

      I know that this is not your responsibility but Is there anything you can do.

      If not

      Do you know of a booking / Appointment plugin that will work for both shop vendors and staff members

      Steve

    • August 12, 2019 at 6:09 pm #76296
      sdel_nevo
      Participant

      Hi me

      Thanks! I managed to solve it after adding the staff role to vendors.
      You were right, this is an issue with the WC Appointments plugin.
      Thanks again for your help

      How did you add the staff role to vendors

      Steve

      • August 12, 2019 at 6:20 pm #76297
        me
        Participant

        So far only manually for testing, but it should be easy to do in php too.
        Haven’t tested it yet, but for a specific user, it should be something like this:

        $theUser = new WP_User($user_id);
$theUser->add_role( 'shop_staff' );

        I’ll report back once I’m done implementing it.
        However, this is not all there is to it. Once vendors have staff role, they still need to add themselves as staff to every single appointable product they want to create. This is super frustrating and makes no sense, so I will contact WC Appointments plugin support and ask them to automate this for use cases with only a single staff member, or provide guidance for implementing automation on my own.

        The good news is that two-way-sync works perfectly once these hurdles are dealt with. I’ve been testing it for a while and it seems pretty robust and reliable.

    • August 12, 2019 at 6:24 pm #76298
      sdel_nevo
      Participant

      Hi me

      Thanks for the heads up on how you’ve done this, it’s way out of my skill set to be honest, hopefully the devs can automate this,
      As this is unusable for vendors with no staff

      Steve

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