How we can confirms that customer received his product?

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Marketplace › How we can confirms that customer received his product?

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Viewing 31 reply threads
  • Author
    Posts
    • August 28, 2017 at 5:24 pm #12440
      brandonyoung0824
      Participant

      Please i have a question how can we confirm that customer received his order(product) then admin mark it complete and pay commission to vendor.

    • August 29, 2017 at 3:44 am #12461
      WCFM Forum
      Keymaster

      Hi,

      There is no such way in WooCommerce.
      Vendor’s have a option to mark their part of order as Shipped and Admin will have Order Note of that.
      This is the only way for a Admin to know whether Order delivered or not!!

      We have a plan to allow vendors to insert Tracking URL for their part o order in very near future version, it will help in someway.

      If you have any alternate suggestions feel free to share with us.

      Thank You

    • August 29, 2017 at 5:01 am #12474
      brandonyoung0824
      Participant

      Wc marketplace Provide Rocket Icon to enter shipping details….So why your not plugin have this feature to enter shipping detials(Tracking) also With mark shipped?

    • August 29, 2017 at 9:58 am #12479
      WCfM Forum
      Guest

      Hi,

      Yeah right, WCMp default has that option.
      But nothing happend with those tracking code and url, not even saved in database.

      It seems to us a broken/incomplete feature so we have discard that.

      We will add that option be sure, and added tracking code will be visible to customers in Order details page.

      Admin will have this in Order Details as well.

      Thank You

    • August 29, 2017 at 11:52 am #12480
      brandonyoung0824
      Participant

      So when your update coming with this features?

    • August 29, 2017 at 12:25 pm #12481
      WCFM Forum
      Keymaster

      It will be part of WCFM 3.0.2, will be released by end of this week.

      Thank You

    • August 29, 2017 at 1:06 pm #12482
      brandonyoung0824
      Participant

      Ok great.

    • August 29, 2017 at 1:19 pm #12483
      brandonyoung0824
      Participant

      One more thing if vendor not using service which give tracking code or he is going himself to deliver product then? how to confirm?

      Can add button (Product Received) in customer order review page so if order received by customer he/she can press button then this info will reflect on admin order details page and vendor also…

    • August 29, 2017 at 3:54 pm #12486
      WCfM Forum
      Guest

      Yeah sure, will do that too.

    • August 29, 2017 at 4:39 pm #12487
      brandonyoung0824
      Participant

      Ok great …In next update ?

    • August 29, 2017 at 5:49 pm #12490
      brandonyoung0824
      Participant

      Please tell me how i can change this wcfm to seller i change endpoints from settings but when i change in link wcfm to seller of page where i pasted fronted shortcode
      it show 404 error..

      so please tell me i want to change wcfm to seller..

      Se following link ..I want this wcfm to seller.
      /wcfm/seller-products-manage/

    • August 29, 2017 at 7:44 pm #12500
      WCFM Forum
      Keymaster

      Hi,

      This is absolutely possible.

      Kindly go through this once-
      http://wclovers.com/faq/#1504034829589-cd5cad82-d29f

      If you still can’t achieve your desired WCFM Dashboard URL feel free to reach us anytime.

      Thank You
      Simha

    • September 3, 2017 at 7:54 am #12811
      brandonyoung0824
      Participant

      Version 3.0.2 released but can’t see this features of adding shipment tracking code and url?

    • September 3, 2017 at 2:44 pm #12813
      Shhiv Narayan
      Keymaster

      Hi,

      Yeah right, sorry for that.

      Actually, WC Marketplace made some changes in their shipping management. Also have some changes in their Advance shipping Plugin.

      So we drop that feature at last moment for this version.

      We are again testing the things with latest updates and added in WCFM next update be sure.

      Really sorry for the inconveniences.

      Thanks for your patience.

    • September 3, 2017 at 9:08 pm #12831
      brandonyoung0824
      Participant

      Oh????
      I am waiting from last Week.
      So when New Update will come with this feature?

    • September 3, 2017 at 9:14 pm #12832
      WCfM Forum
      Guest

      Hi,

      Yeah we know that.
      We were ready, even published our documetation as well.
      http://wclovers.com/knowledgebase/wcfm-shipping-tracking/

      Next update will come in 1-2 days.

      Thank You

    • September 4, 2017 at 8:39 pm #12869
      Shhiv Narayan
      Keymaster

      Hi,

      WCfM 3.0.3 has just released.

      It is integrate with shipping tracking module.

      Kindly update yours and check, is this as per your requirement or not!!

      Thank You

    • September 5, 2017 at 11:44 am #12900
      brandonyoung0824
      Participant

      Hello Thank you,

      One thing that shipment tracking url will have to be separate and tracking code separate.

      Also facing issue when vendor uploading media it says (Sorry, you are not allowed to upload files.) I already have given permission from WCMp that vendor can upload and also from WCFM.

    • September 5, 2017 at 11:48 am #12901
      brandonyoung0824
      Participant

      Now fine i Uploading problem.

    • September 5, 2017 at 12:00 pm #12902
      Shhiv Narayan
      Keymaster

      Ahh .. that’s great.
      This was surely some capability restriction.

      Yeah right, will add Tracking code field in next version as well.

      Thanks for pointing this out.

    • September 5, 2017 at 12:58 pm #12903
      brandonyoung0824
      Participant

      Now in current we have to add url then code next to it …its confusing … 🙂
      When it will fixed?

    • September 5, 2017 at 3:11 pm #12913
      Shhiv Narayan
      Keymaster

      Really sorry for the inconveniences.

      Don’t worry, WCFM will be updated within 2-3 days and hence it will be there.

      Thank You

    • September 5, 2017 at 6:25 pm #12924
      brandonyoung0824
      Participant

      Thanks,
      One question can i override some file of plugin by making folder in theme folder?

    • September 5, 2017 at 6:43 pm #12925
      Shhiv Narayan
      Keymaster

      Hi,

      No, this no way possible.

      But there has enough hooks and filters to modify/add anything in any templates.

      If you share your thoughts we may also help you with the suggestions to achieve this.

      Thank You

    • September 5, 2017 at 6:54 pm #12926
      brandonyoung0824
      Participant

      Please help me in changing this vendor to seller…means (Seller has shipped Sneaker 1 to customer).

      I want to change this vendor to seller in both places.

      Attachments:
      You must be logged in to view attached files.
    • September 5, 2017 at 7:35 pm #12933
      WCFM Forum
      Keymaster

      Hi,

      You can easily achieve this just by Translating this string using Loco Translate.

      Just to mention, keep translated files under system folder to avoid plugin updates.

      If you need any further assistance feel free to reach us anytime.

      Thank You
      Simha

    • September 6, 2017 at 8:06 am #12954
      brandonyoung0824
      Participant

      Thanks System folder where?

    • September 6, 2017 at 8:49 am #12956
      Shhiv Narayan
      Keymaster

      Hi,

      Can you please go through this once-
      https://wc-marketplace.com/knowledgebase/wcmp-translation-guide/

      Good one for using Loco Translate.

      You have do the same for WCfM Ultimate and don’t have to create New language as you are going to edit the base language “en_US”.

      Thank You

    • September 6, 2017 at 9:34 am #12959
      brandonyoung0824
      Participant

      I have changes Vendor to seller in theses translation file but not take effect still showing vendor.

    • September 6, 2017 at 11:21 am #12963
      WCfM Forum
      Guest

      Please take a look,
      You have to generate translated file for the language your WP default installed.

    • September 6, 2017 at 9:31 pm #13011
      Shhiv Narayan
      Keymaster

      Hi,

      WCfM 3.0.4 has just released.

      Kindly update yours and check, specially Shipping Tracking part.

      Thank You

    • September 9, 2017 at 4:13 am #13127
      WCFM Forum
      Keymaster

      HI,

      I am closing this thread for now as this feature already implemented.

      If you have any further queries or issues then please feel free to reach us anytime.

      Thank You

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