Please Help …Can't See Withdrawal Requests

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Please Help …Can't See Withdrawal Requests

Viewing 14 reply threads
  • Author
    Posts
    • July 20, 2019 at 1:30 am #73140
      Afrimash
      Participant

      I just noticed that withdrawal requests are not loading in my admin dashboard recently as seen in the attached. What might be cause? Can you help resolve this?

      Attachments:
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    • July 20, 2019 at 4:44 am #73147
      WCFM Forum
      Keymaster

      HI,

      I have just checked this in your “.staging2.af****” site and it’s loading perfectly – https://ibb.co/4FG2Bh9

      Are you checking at some other site?

      Thank You

    • July 22, 2019 at 7:36 am #73408
      Afrimash
      Participant

      Oh, I am not talking about the live site at http://www.afri*** (not the staging one). I haven’t updated the staging version in a while. The problem is with the live version. I look forward to your response.

      Thanks.

    • July 24, 2019 at 3:48 am #73625
      WCFM Forum
      Keymaster

      Hi,

      Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

      And be sure all plugins are at latest version.

      Thank You

    • July 26, 2019 at 10:44 am #73988
      Afrimash
      Participant

      I can see Withdrawal Requests now ….however, I now get another error after I select a request and click Approve. The error says:

      Withdrawal Requests partially processed, check log for more details

      What is the meaning of that?

    • July 26, 2019 at 4:13 pm #74049
      Afrimash
      Participant

      Also, where is the log to check. Is it the Woocommerce log?

    • July 29, 2019 at 12:49 pm #74370
      WCFM Forum
      Keymaster

      Please check here – wp-admin -> WooCommerce -> Status -> Logs

    • July 30, 2019 at 12:03 pm #74510
      Afrimash
      Participant
      This reply has been marked as private.
    • July 30, 2019 at 12:49 pm #74513
      Afrimash
      Participant

      I have just noticed that some of the withdrawals are being processed …in situations where the vendor’s account shows bank transfer.

      I don’t know why some of the vendors’ accounts are showing PayPal on the Withdrawal Request page. All our vendors are paid via bank account and that is what is setup in their vendor account.

      Is there a way to change all the withdrawal requests back to Bank Transfer so that I can process all of them? Everything is getting messy as we can’t proces withdrawals for previous transactions.

      Let me know what will work. Thanks.

      Attachments:
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    • July 30, 2019 at 1:45 pm #74517
      Afrimash
      Participant

      Is it possible to change the payment method on the Withrawal Page …because I am surprised that the withdrawal page is showing Paypal as the payment method for vendors who selected Bank Transfer as their preferred payment method.

    • July 31, 2019 at 12:35 pm #74604
      Afrimash
      Participant

      Any updates on this?

    • August 3, 2019 at 5:51 am #74932
      WCFM Forum
      Keymaster

      HI,

      Call to undefined function sq_option() in /home/woculu5/public_html/afrimash.com/wp-content/plugins/k-elements/shortcodes/templates/kleo_social_share.php:30
      Stack trace:

      – k-elements plugin is throwing error. Either contact it’s support and ask to solve this or deactivate this for now.

      Is it possible to change the payment method on the Withrawal Page …because I am surprised that the withdrawal page is showing Paypal as the payment method for vendors who selected Bank Transfer as their preferred payment method.
      – Please cancel those withdrawals and ask your vendors to place withdrawal request for those orders again. It is not allowed to edit/change already requested withdrawals.

      Also ask vendors to re-check their Payment setting and save once.

      Thank You

    • August 4, 2019 at 3:44 pm #75187
      Afrimash
      Participant

      Thanks for the update. I will keep you updated.

    • May 16, 2020 at 8:51 pm #131862
      jorsenmejia
      Participant

      Please check my issue here’s the link: https://wclovers.com/forums/topic/appointment-order-status-on-withdrawal/#post-131811

    • July 22, 2020 at 3:21 am #153755
      kelseyv2
      Participant

      Hi there,
      I’m having the same issue with not seeing withdrawal requests. How did yours show up again?

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