'ADD NEW PRODUCT' NOT WORKING

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Product HUB › 'ADD NEW PRODUCT' NOT WORKING

Viewing 6 reply threads
  • Author
    Posts
    • December 10, 2019 at 1:58 am #96786
      admin-6154
      Participant

      Hi,
      When a vendor is logged into their account, the ‘add new product’ function isn’t working.
      Also, vendors are unable to login to their accounts when ‘recaptcha’ is used – the login button is overlaid by the recaptcha.

    • December 12, 2019 at 9:05 am #97158
      WCFM Forum
      Keymaster

      Hi,

      Kindly show me screenshot for this.

      Between, login form is not form WCFM. It’s your theme CSS issue, please contact theme support for this.

      Thank you

    • December 12, 2019 at 10:45 pm #97289
      admin-6154
      Participant

      There’s nothing to show you – all that happens is that when you try and add a new product, all the fields can be filled in but it won’t ‘save’.

    • December 12, 2019 at 11:28 pm #97300
      admin-6154
      Participant

      This is a screenshot of the login page accessed from the ‘Store Manager’ link. Login button replaced with recaptcha.

      Attachments:
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    • December 20, 2019 at 5:58 pm #98217
      Sushobhan
      Keymaster

      Which theme are you using? Also, the product save is done via ajax. That means, if there is a JS error on the site, it will not work. Could you please check if there is any JavaScript error happening to the site from your Google Chrome Browser console (What is browser console – https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console)

    • December 22, 2019 at 6:17 pm #98493
      admin-6154
      Participant

      Theme is DIRECTORY+ by Ait-themes.com
      Please see attached screenshot.

      Attachments:
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    • December 23, 2019 at 10:35 am #98627
      WCFM Forum
      Keymaster

      Well, as I see your site using a very old version of “select2” library. may be it’s by your theme or some other plugin.

      If you are not able to find out this then may contact us here – https://wclovers.com/woocommerce-multivendor-customization/
      We will debug this for you.

      Thank you

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